- Real people, Mon–Fri 9–5
- 212-687-2525
- Same team after the sale
How can we help?
Most requests go through our office, and someone on our team follows up personally. If anyone is hurt or in danger, call 911 first. For a new claim after hours, your carrier’s claims line is listed below and on your ID card.
Ask our office
- Pay your billPay Gordon Companies by card or bank account (ACH).
- Request a policy changeAdd a car, a driver, a location or change coverage.
- Get ID cardsAuto ID cards sent to you by email.
- Request a certificateCertificates of insurance for landlords, clients and jobs.
- Report a claimTell us what happened and we will help from there.
- Download our appYour policies and ID cards on your phone.
Go straight to your carrier
If your bill comes directly from your insurance company, pay it on the carrier’s site. Not sure which carrier you have? It’s on your declarations page and ID card, or just call us.
Personal & high-value
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Chubb
High-value home, auto and collections, plus business coverage
- Service
- 1-866-324-8222 personal
1-800-372-4822 commercial billing
-
PURE Insurance
High-value home, auto, collections and watercraft
- Claims
- 888-813-7873 24/7
Online (opens in a new tab) - Service
- 888-813-7873
-
AIG Private Client
Now serviced by Private Client Select
High-value home, auto, collections and yacht
- Claims
- 1-888-760-9195 24/7
- Service
- 1-888-978-5371 billing
-
Travelers
Home, auto, condo, renters and boat, plus business coverage
- Claims
- 1-800-252-4633 personal
1-800-238-6225 business
Online (opens in a new tab) - Service
- 1-888-564-5043 personal, 24/7
1-800-252-2268 business billing
-
National General
An Allstate company
Auto, home, flood, RV and motorcycle
- Service
- 1-888-293-5108 auto
1-888-325-1190 home
-
Lemonade
Renters, homeowners, pet and term life
- Claims
- In the Lemonade app
1-844-733-8666 - Service
- 1-844-733-8666
-
Assurant
Renters insurance
- Service
- 888-260-7736 Mon–Fri 8–8 ET
-
Armadillo
Home warranty for systems and appliances
- Claims
- 844-471-1800 service requests, 24/7
- Service
- 844-471-1800
Business
-
CNA
Small business, workers’ comp, professional and management liability
- Claims
- Report online (opens in a new tab)
877-574-0540 claims help - Service
- 800-262-2000
-
Philadelphia Insurance (PHLY)
Nonprofits, real estate, human services, D&O and commercial auto
- Claims
- 1-800-765-9749 24/7
Online (opens in a new tab) - Service
- 1-877-438-7459
-
AmTrust
Small-business workers’ comp, BOP and package policies
- Service
- 877-528-7878
-
Berkley
Specialty commercial coverage through Berkley operating companies
- Pay
- Use the Berkley company named on your policy
- Service
- Or call our office: 212-687-2525
-
Mitsui Sumitomo (MSIG USA)
Property, casualty, auto and workers’ comp for larger businesses
- Pay
- Billed through our office: 212-687-2525
- Service
- 1-866-676-6272 claims service
-
ShelterPoint
NY disability (DBL) and Paid Family Leave
- Pay
- Billed to your employer
- Claims
- 1-800-365-4999 Mon–Fri
Claimant portal (opens in a new tab) - Service
- 1-800-365-4999
Carrier contact details checked November 2026. If a number on your ID card or declarations page differs, use the one on your policy, or call us and we will sort it out.
Rather talk to a person?
That’s what we’re here for. Call the office or send us a request.